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FAQ

  • What is Hotline?

    Hotline lets you chat with local experts on iMessage. It is a paid subscription for access to personalized advice from the best around the world — kind of like “having a guy” for anything you need.

    There are wide-ranging hotlines such as personal stylists sharing fashion tips, workout gurus offering personalized fitness advice or even psychic services.

  • What happens when I subscribe to a Hotline?

    When you subscribe to a hotline, you will be texted the contact of your Hotline host. You may then begin to chat with your Hotline host about anything relevant to their expertise.

    Some subscribers have questions answered, get valuable contextual advice and even find a personal mentor.

  • How do I subscribe to a Hotline?

    Every Hotline profile page has a form for new subscribers. Enter your details and card information to begin your subscription. Your card will be billed monthly. All payments are securely processed by Stripe.

  • How do I cancel a Hotline subscription?

    You can cancel your subscription by filling out this short form. You will shortly be notified that the cancellation was confirmed and your card will no longer be billed.

  • Who can start a Hotline?

    Anyone with a special expertise to share! We encourage all kinds of creative use cases. Have one? Sign up for access on txthotline.com to get started.

  • How do I find subscribers for my Hotline?

    Most hotlines will find subscribers on social media, online forums or via word of mouth.

  • How do I get paid with a Hotline?

    When you start a Hotline your subscribers will pay you monthly at a rate that you set.

    Hotline earnings are paid out to hosts every month. We take a 20% cut which includes Stripe’s credit card processing fees.

  • If I start a Hotline will my phone number be publicly revealed on the internet?

    No, we use a special method for subscribers to iMessage you without sharing your phone number. Only your subscribers will be given access to this method.

  • How do I ask a question not listed here?

    If you have any more questions, please message the Intercom chat or send an email to sachin@txthotline.com.